FAQs

What makes Soy Candles different?

Soy candles burn cleaner and longer. Soy candles are also non-toxic and much better for the environment.

How come my candle is tunneling and burning unevenly?

The first time you burn your candle sets the stage on how the candle will burn. You may experience tunneling due to improper candle care. Allow your candle to burn 3-4 hours and trim wick regularly 1/4 inches.

Why does my candle have a rough top?

Natural soy sometimes experiences rough tops. Rough tops do not affect the burn or quality of the candle. This is a common and natural occurrence when using natural soy.

When will I receive my package?

Shipment Processing Time

Please allow 3-7 business days for orders to be processed. All candles require a "cure" time, and although our candles are not made to order, in order for us to provide you with the best burning experience, cure time is crucial. All candles are handcrafted and poured with love.

Please allow additional days in transit for delivery. Business days do not include weekends or holidays. Shipping time maybe extended due to holidays and restocks. 

We ship Tuesday and Thursday via USPS. Once shipped, delivery time is within 2-4 days. All delivery time are estimated.